FAQs

FAQ’s

WHAT ARE EYELASH EXTENSIONS?

Eyelash extensions are hypoallergenic premium silk and/or mink lashes that are applied directly onto your natural lashes, approximately 1mm away from your eyelid. The beauty of eyelash extensions is enhancing the natural beauty of your own lashes into a more beautiful and glamorous look. You can literally say “I woke up like this”

WHAT SHOULD I DO BEFORE MY APPOINTMENT?

When coming into your lash appointment, it is important to make sure your eyelash is nice, clean, and free from residues left from eye makeup or mascara. Refrain from using eye cream or any oil base products around your eyes prior to your appointment. If you wear contact lenses, it is recommended you wear your glasses for your appointment. However, if you do not mind having your eyes closed for 60 minutes or more with your contact lenses on, then it is okay.

HOW LONG WILL MY APPOINTMENT TAKE?

If you are coming in for a full set of lashes, then expect to between 50-70 minutes.

If you are coming in for a fill, then expect your appointment to be between 30-45 minutes.

HOW DO I CHOOSE THE LOOK BEST FOR ME?

With assistance, our lash artist expertise will help direct you with creating the perfect lashes that fits best for you. There are different curls, length, and thickness. Depending on your lifestyle and needs, there are different curls, lengths, and thickness that are utilize to achieve the “perfect” look!

HOW LONG WILL MY EYELASH EXTENSIONS LAST?

Based on your lifestyle and how well you care for your lashes, it will determine how long your extensions will last. On average, you should expect your lash extensions to last between 3-6 weeks. With proper lash care, lash extensions can and may lash longer. Please be mindful of weather and humidity. Humidity can loosen the adhesive from the lash extensions.

HOW DO I CARE FOR MY LASHES?

After your lash appointment, avoid getting your eyelash extension wet for the first 24 hours. Avoid hot steam, facials, and sauna for the next 48 hours. When cleaning eye make-up, it is important to use oil-based free make up remover. Use Q-tip with oil-based free make up remover to remove eyeliner. Do not use waterproof make up. Do not use lash curler. Do not apply mascara. After getting out of the shower, allow them to dry before brushing them. Avoid rubbing or tugging on lashes, this will help with the longevity of the lash extensions.

WHY ARE OF MY LASH EXTENSIONS FALLING FASTER THIS TIME?

Your natural lash extensions has a lash cycle, where it sheds and grows back. There will be times where lash extensions seems to fall off faster than before. This is normal. Also, weather can play a huge role on the longeivity of the lash extensions. If it is humid outside, then it may cause your lashes to shed quicker.

WILL MY NATURAL LASH COME OFF WITH THE LASH EXTENSIONS?

It should not, however, as mentioned before your natural lashes has a lash cycle. If you notice a few natural lashes shedding with your eyelash extensions, you should not worry.

HOW OFTEN DO I NEED A TOUCH UP?

We recommend getting a touch up every 2-3 weeks. You are expected to have at least 50% of your lashes left. If you have only a few left on one eye or both, then a new full set will be applied.

DO I NEED TO MAKE AN APPOINTMENT?

Make an Appointment

Yes, we take appointments only. We recommend making appointment after your full set before you leave, if you desire in coming back for a touch up.

HOW DO I REMOVE EYELASH EXTENSIONS?

You should not attempt to remove eyelash extensions yourself. You can make an appointment for your eyelash extensions to be removed.

CANCELLATIONS and NO-SHOWS

Customers who same-day cancel and/or who missed an appointment will be charged $50.00. A credit card is required during appointment. This is to save your appointment time, no fee will be taken out until your scheduled appointment.

LATE

We know that your time is valuable, thus we strive to provide punctual appointment schedules. We ask all guest to arrive 5 minutes prior to appointment. We do not guarantee service if you are more than 15 minutes late.

PRICE POLICY & STRUCTURE

Prices are subject to change without notice.